Recently I pulled myself out of the datacenter for a while to help install VDI hardware and speed up the roll out. There are two problems that come up frequently when it comes to a VMware Horizon View 6.1 infrastructure with Dell WYSE Zero clients and Teradici PCoIP software.
Both have to do with the displays. When zero clients are used to access Windows VDI machines, the Windows display setting are greyed out. Horizon View sets the maximums and the zero clients handle the settings. Getting to know your zero clients is important.
Make the following adjustments on the zero client to optimize displays:
To set one of the monitors to rotate 90 degrees one way or the other:
1. Go to the OSD (connect) screen of the zero client
2. Click Options–>User Settings–>Display Topologies
3. In the Topologies screen, choose which monitor, A or B to rotate and to what degree.
4. Click OK
Choosing the Primary Display:
In the User Settings Display Topology area you can also choose which screen is A, B and Primary. This will help when the primary is on the wrong side for the VDI session. Windows obeys these setting immediately.
Setting the Resolution:
Depending on what the monitor can handle and the maximums set in Horizon View, set the resolution of the displays from the zero client.
1. Choose options–>Configuration–>Display
2. To change the configuration, click Unlock on the lower left corner and enter the Admin password.
3. Uncheck Native and set the resolution preferences. Preferences one and two refer to the monitors, not priorities.
If you’ve got Teradici management software the zero clients can be grouped together by policy which will make this a lot easier.